Meet you the moment you clear customs
International arrivals pass through a controlled customs and immigration area no greeter can enter. We meet you the instant you clear it — bags handled, car already waiting.
The part every international traveler dreads
Unfamiliar signage, a long immigration line, then a walk through a terminal that may have nothing to do with where your connecting flight or ground transport actually is. It's the single most disorienting stretch of any international trip — and it's exactly where a greeter earns their keep.
What changes once you land with UrbanG8
Your greeter is positioned at the first point they're legally allowed to meet you — right outside the customs and immigration exit — with your name and your bags handled from there. If you're connecting onward, they walk you to the right terminal; if you're done traveling, the car is already staged.
Built for the busiest international gateways
Airports like JFK, Miami, and Los Angeles split international arrivals across multiple buildings, each with its own customs exit. We confirm the exact meeting point for your specific flight and terminal before you land, not after.
Frequently asked
Can you meet me on an international arrival?
International arrivals pass through a controlled customs and immigration area that no greeter service can enter in the U.S. We meet you the moment you clear that area.
What if my connecting flight is at a different terminal?
We factor that in when we confirm your meeting point — your greeter walks you there directly rather than leaving you to find signage.
Is fast-track security or immigration included?
Availability depends on the airport and your ticket class. We'll always tell you upfront whether it applies to your trip — never a blanket promise.
Where this comes up most
Tell us about your trip
We'll confirm exact coverage and timing before you book.