Airport assistance for elderly travelers
A private greeter meets your parent or loved one at the gate or baggage claim, stays with them through every step, and drives them where they're going — one person, start to finish.
Why families call us
Long airports, tight connections, and unfamiliar terminals are stressful at any age — more so for a parent flying alone. A greeter removes the guesswork: no wondering where to go next, no navigating signage in a hurry, no waiting alone at a curb.
What the greeter actually does
Your greeter meets your loved one at the arranged point, carries the bags, and walks with them at their pace — to a connecting gate, through to baggage claim, or straight to the car. If wheelchair assistance has been arranged with the airline, your greeter coordinates with that service rather than replacing it; the two work together.
You stay in the loop
We confirm the pickup point and timing with you in advance, and track the flight ourselves — if it's delayed or the gate changes, we adjust without anyone needing to call and update us.
Frequently asked
Can the greeter request wheelchair assistance for my parent?
We can coordinate with the airline's mobility assistance if it's already arranged, and flag the need when you book so we plan the meeting point accordingly. The airline provides the wheelchair; your greeter provides the escort, the bags, and the ride onward.
Does the greeter stay with them the entire time?
Yes — the same person meets them and stays through to the handoff point, whether that's a connecting gate or your door. No handing off to a second driver partway through.
What if the flight is delayed?
We track the flight and adjust your greeter's timing automatically. You don't need to call and update us.
Where this comes up most
Tell us about your trip
We'll confirm exact coverage and timing before you book.