How Airport Meet and Greet Service Works
From booking to curbside — what actually happens between requesting a greeter and getting in the car.
It starts with your flight, not a form
Booking a greeter is less paperwork than it sounds — you share your flight number or arrival details, the airport, and where you're headed next. That's the whole booking.
Your greeter tracks the flight, not the clock
Flights change. A good meet and greet service adjusts to the flight itself — delays, gate changes, early arrivals — rather than sticking to a scheduled pickup time that stops making sense the moment the flight does something unexpected.
Meeting you: where the rules actually are
For domestic arrivals, a greeter can often meet you at or near the gate, depending on airport policy. For international arrivals, U.S. customs and immigration areas are restricted — no greeter service can enter them — so you're met the moment you clear that controlled area, not before.
One person, start to finish
The same greeter who meets you handles your bags and drives you to your next stop, whether that's a connecting gate elsewhere in the airport or an address across town. There's no handoff to a second driver partway through.
What it isn't
It's not a taxi dispatch and it's not a generic car service with a sign at the curb. The greeter is inside the terminal, watching your flight, before you've landed.